The AirFit N20 CPAP Mask with Headgear from ResMed is a nasal cushion mask designed for a soft but effective grip. A simple, comfortable therapy option, the AirFit N20's InfinitySeal silicone cushioning helps buffer the light frame and headgear, minimizing contact with the frame and shaping itself to the user’s profile. An extremely adaptive mask, the AirFit N20 offers a variety of adjustment points to ensure that the mask is secured and comfortable for a full night of uninterrupted therapy.
- Soft-Design Frame
- Fine-Tuned Fit
- Unobstructed View
- Magnetic Clips
- Quick-Release Elbow
The AirFit N20 InfinitySeal cushion is made of adaptive silicone to fill spaces and prevent leakage while flexing to the contours of the wearer’s facial features. Thickness varies between base and cushions to ensure that contact points are unobtrusive.
The AirFit N20 includes a soft and flexible frame with padded contact points to allow users to maintain a comfortable fit in any position. In addition, this mask is situated below the eyes for a completely unobstructed view. This allows wearers to read or watch TV during therapy.
The headgear included with the AirFit N20 is made of extra-soft fabric and adjusts to four different fitting points, allowing quick assembly to your own size and specifications.
As a nasal mask, the AirFit N20 covers the nose and below without obstructing the view of the eyes. This allows for reading, watching television, or other activities during therapy or at onset, just before sleeping.
Any time the N20 mask needs removal during a therapy session, the magnetic clips are very easily removed and reattached. Since the clips attach to the headgear, this also allows adjustments to remain in place during breaks.
Note: Headgear and clips should be kept at least two inches away from any active medical implant device (i.e. pacemaker or defibrillator). This will avoid potential disruptions from magnetic fields. Magnetic field strength=less than 400 mT. Contraindications: Magnetic components are contraindicated in the case of patients with the following conditions: 1) a metallic implant (i.e. to repair an aneurysm), 2) metallic splinters (i.e. resulting from a penetrating eye injury.
The N20 quick-release elbow also allows for easy removal, as the mask is unclipped from the headgear, the quick-release elbow is simply pulled off to be reattached when you return.
Weight (Entire Mask): 2.85 oz
Cushion: Silicone Elastomer and Polycarbonate
Swivel Elbow: Polypropylene, Thermoplastic Elastomer, Talc Filled Polypropylene
Frame: Polypropylene, Polycarbonate, Nylon/Elastane, Polyurethane Foam, and Metal Plated Magnet
Headgear: Nylon/Elastane and Polyurethane Foam
Headgear Clip: Polycarbonate and Metal Plated Magnet
Tubing: Polypropylene, Thermoplastic Elastomer, Polycarbonate, and Polyester
- What is included
- Mask Frame
- Headgear and Clips
- Quick-Release Elbow
- Shipping and Customs
We ship orders domestically and internationally. You can choose which carrier to use and which shipping speed. If you do not see an option you want, or if you want your order to be delivered by a specific date, please contact us.
Before Placing Your Order
Please understand that our products are shipped from the United States. Buyers are responsible for any import or customs dues, taxes, or fees. As a retailer, we do not know, nor can we predict, what these costs will be. In addition, someone MUST BE present to sign for SistemmaCPAP.com products upon delivery. In general, carrier estimated arrival dates on international orders are not accurate and should not be relied upon.
Buyer be Aware
It is a buyer's responsibility to familiarize himself/herself with our return and shipping policies or to contact us before making a purchase. We are not responsible for any buyer's mistake or incorrect assumption about a product sold on the website.
International orders shipped by DHL will arrive in one to five business days if the customs office in your country is not busy. It will take longer during holiday seasons.
We do not ship to Spain because they do not allow this equipment there. If you placed the order from Russia or China, it can only be shipped by DHL if you are an officially registered business. Nor Russia nor China does not allow DHL delivery to individuals. If you are not a business, your order will be shipped by USPS Priority or Express mail.
If you are a buyer from Mexico, we will ship your order by USPS Priority or Express mail (no DHL shipments).
If you are ordering from China, understand that China does not allow return shipments if the buyer’s address is incorrect. Buyers in China are encouraged to purchase insurance to secure items in the case that errors may occur, as the buyer will otherwise be liable for any loss due to incorrect, unreadable, or inconsistent shipping addresses.
International Fees and Duties
If you are an international buyer, expect to pay some amount of fees and duties. From our experience as a retailer, we have seen these charges as low as $83 Canadian, in the case of Canada, and as high as $120 USD for buyers from Asia and some European countries. These charges can very a great deal between nations and territories.
We are not customs experts, so we do not know, nor can predict, what customs taxes or dues will be added to a shipment. It is the responsibility of the buyer to cover these charges. If a buyer changes his or her mind and decides to return an order due to customs fees, we will issue a full refund except for the shipping charges incurred.
Buyer can get a rough idea of the customs fees on the web site https://www.simplyduty.com. Please use HS code 9019.20.0000.
Within the U.S., “Two-Day Delivery” mean two business days (excluding weekends and holidays). All express orders placed before 3 PM Mountain time will be shipped the very same day, and if after 3 PM, will be shipped the following day. For example, if a Two-Day Delivery order has been placed on Friday after 3 PM Mountain time, it will be shipped on Saturday and delivered on Tuesday or Wednesday.
Due to increasing numbers of fraudulent claims of items not being received, we require a signature for all orders over $200. If you are not home at the time of delivery, the carrier will either try to re-deliver the next day, or they will leave you a note with the address where your mail can be picked up.
A machine comes with a two-year warranty. This warranty covers the machine and power supply only. Accessories, such as water chambers or hoses, are covered by six-month warranty. If you need your unit to be serviced, please contact us, not the manufacturer. Your machine would need to be shipped back to us for service, repairs or replacement. If necessary, we can issue a repair through the manufacturer on your behalf.
A new CPAP machine or oxygen concentrator comes with a two-year in-house warranty, a used or refurbished unit - with 90-day. This warranty covers the machine and power supply only. Accessories such as water chambers or hoses are covered by a six-month warranty if they are sold with a new unit and 90-day warranty if sold with an used or refurbished unit. Masks, hoses and accessories are guaranteed against manufacturer defects for 6 months.
If you need your unit to be serviced, please contact us, not the manufacturer. Your machine would need to be shipped back to us for service, repairs or replacement. If necessary, we can issue a repair through the manufacturer on your behalf.
Please note - masks cannot be returned based on the claim that they leak air or do not fit. Water chambers need to be changed every 6 months. If your water chamber has been used for 6 months or longer and starts to leak it is time to purchase a new chamber.
Buyer be Aware
It is a buyer's responsibility to familiarize himself/herself with our return and shipping policies or to contact us before making the purchase. We are not responsible for any buyer's mistake or incorrect assumption about a product sold on the website.
- Return Policy
Our return policy is designed for the buyers who are buying our equipment with the intent to keep it. Please call us, email us, or use the contact page if you have any doubt or question about an order before shipment. We are here to help.
New to PAP?
If you are unfamiliar with CPAP machines and want to try a machine or a mask for the first time, you will be better off renting first, either from us or from a convenient local supplier. This allows you to familiarize yourself with the treatment before making a decision on a purchase. We cannot guarantee that a mask, a machine, a specific feature, or the therapy itself will work for you. Nor can we be held liable for any manufacturer's advertisement claims. Do your research. These products are a lifestyle change, and you should educate yourself about any choice of purchase.
Within 30 days of the date of purchase, a customer may return a CPAP machine if it is in new condition and still receive a 100% refund minus shipping costs. This will include a return shipping cost that the customer will need to pay. If a customer returns a CPAP machine in used condition, we will refund 70% of the purchase price minus shipping costs. In either case, the customer pays for all return shipping charges. Masks are not returnable if used, damaged, or if the package has been opened. Machines are not returnable if damaged by the user in any way or if there is a strong odor, such as from smoking.
If 30 days have passed, nothing is returnable. However, if we make an exception and accept the return, the customer will receive 30% to 50% of the value of the machine, depending on its condition. If something is missing in the returned package, these items will be subtracted from the return total.
If you want a memory card you must request it before your order is shipped.
Product Images and Descriptions
The product images shown are for illustration purposes only and may not be an exact representation of the product. In addition, descriptions are based on manufacturer specifications and advertised features. We in no way can guarantee that any description is accurate.
Defects and Non-Functioning Products
SistemmaCPAP.com will accept returns on merchandise sold that has manufacturing defects. If the product you purchased has defective materials and/or workmanship, please contact us and we will let you know if SistemmaCPAP.com can deal with the manufacturer on your behalf to have the item repaired or replaced. Please note that any associated shipping cost to return your purchased merchandise to SistemmaCPAP.com must first be paid by the buyer. No credits, refunds, or replacement products will be sent until we have received the item(s) for examination.
While ResMed machines are extremely reliable and rarely have defects, if there is by chance a defected machine, SistemmaCPAP.com will exchange the machine if a defect is verified upon return. A replacement unit will be sent immediately to the customer. If we cannot verify said defect, the unit will be shipped to the manufacturer for evaluation. This could take up to three weeks before the item is returned at the evaluation’s conclusion.
Machines with functional issues that are no longer under warranty may still qualify for repair by the manufacturer. This policy varies by manufacturer. A Diagnostic Fee, may or may not be applied to the actual repair cost and will be collected prior to submitting the machine to the manufacturer for assessment.
Mask sizes vary, and different manufacturers use different sizing standards and guides. If you wear one size mask in a particular model, do not assume you wear the same size in another model. Check with us first to be sure before you make your order. We are always available to our customers.
Please note that all masks leak air at some point, and to some extent. When this occurs, it takes time and a specific skill set to adjust the mask so that it fits the customer's face and the air leakage is minimal. Because of this, return requests based on a claim that mask leaks air will not be approved, but we are willing to help you with your sizing specifications. Please contact us via phone, email, or through our contact page for details.
Distilled water should ALWAYS be used on the water chambers. Tap or bottled water may cause a layer of salt to settle at the bottom of the chamber and can force a machine heating element to overheat trying to maintain proper humidity. This will significantly shorten the expected longevity both the water chamber and the heating element of the machine. Use of tap or bottled water also waives any warranty of chamber and/or heating element, as it is in direct violation of the product use agreement and instructions.
Loaner machines are offered for a flat rental fee to customers whose machine purchased from SistemmaCPAP.com is in need of repair or replacement.
We will do our best to meet your requests for the type of loaner you would like, however, loaner brands and models have varying availabilities.
You must return your loaner machine within 7 days of your repaired or replacement machine being shipped to you. If a loaner machine is not returned to us within 14 days of your return product’s arrival, you will be charged for the cost of the loaner machine.
We reserve the right to repackage machines and other products in generic shipping boxes for more convenient transport, and to verify parts and functioning. This also ensures that the product you purchase has been inspected prior to shipment.
- Cleaning Tips
Cleaning your therapy mask is important product longevity as well as for health and safety reasons.
WARNING: Always follow cleaning instructions and use a mild liquid soap. Some cleaning products may damage the mask or its parts, or leave harmful residual vapours that could be inhaled if not rinsed thoroughly. To avoid this, clean your mask and components regularly according to the instructions below (see additional details in your product’s user manual).
CAUTION: If deterioration such as any sign of wear, tearing, or soiling becomes visible on the mask or its components, the component should be dispensed of and replaced.
Daily Cleaning Instructions:
Note: Before cleaning, take mask components apart according to the disassembly instructions in your product user’s manual.
- Soak and stir the cushion, elbow, and short tube in warm water (approximately 86°F/30°C) using a mild liquid detergent.
- Clean each component using a soft-bristle brush.
- Rinse components well under warm running water.
- Make sure that each component is visibly clean and free of residual detergent. If necessary, repeat both washing and rinsing steps.
- Allow the components to air-dry outside of direct sunlight.
- Reassemble the components when dry.
Weekly Cleaning Instructions:
Note: Magnetic clips can be left on during washing.
- Soak and stir headgear and frame in warm water (approximately 86°F/30°C) using a mild liquid detergent.
- Rinse and squeeze both headgear and frame under warm flowing water until free of all detergent residue.
- Continue to squeeze components to remove as much water as possible.
- Allow the components to air-dry outside of direct sunlight.
- Reassemble according to instructions on your product user’s manual.
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